Customer Testimonials
-00000/10 i would recommend. Don’t take your car there because they will try to make you pay for stuff you don’t need and try to take you off the family plan . I’ve been coming to them faithfully to get my car serviced for 3 plus years and now they want to take me off the family plan. I should’ve been wrote a review on Jessica but i was giving her some grace. They had me waiting on an oil change for over 2 hours and i had to come and check on my car….come to find out , she ... Read More DealerRater - Jan 31, 2026
Did you know that the 2018 Rav-4 comes with a locking lugnut? Neither did I until my daughter had a flat 60 miles from home and called me. There was no key anywhere in the car to unlock the lugnut, and that Toyota dealership was the only one who ever worked on the wheels and tires.
I had to have the car towed to the dealership on Saturday and wait until they opened today. Today, I spoke in person to the service manager. Do you think he cared. Nope. Said I bought it when it was Fred Anderson and not Peter Boulware. ... Read More DealerRater - Jan 19, 2026
While the dealership in beautiful. Will kept facility, as well sell reps do a wonderful job in showing a vehicle. Ive witnessed buying a car multiple times. The managers that come out with numbers, if you get them from this dealership have some of the worst attitude in the world. They are rude, condescending, horrible towards the sales reps, and dont listen to them. The one ive been put with seems to be grumpy from seven dwarves as he is mad at all times. Doesn't like to be bothered for anything. And is the worst of them all. If ... Read More DealerRater - Oct 30, 2025
I had the pleasure of working with salesman Anthony and financial manager Justina! They both were great with making sure I got exactly what I came there to get. Super glad I stopped in when I did. I highly recommend this place if your really on the hunt for something new.
Kim Smith was amazing throughout my car shopping experience with Peter Boulware. She was very patient with me as I spent time researching and contemplating and was great about keeping an eye on cars for me. And Peter Boulware has the best deals around. I looked at multiple dealerships, and they had the best deals by far!
Romeo and Talma went above and beyond to ensure we felt comfortable. They provided the utmost service and were very professional. I would recommend them to all I know who are looking for a car. Thank you excellent service and making the process go smoothly.
In and out in a few hours. Homer did a great job! Might come back again.
Its taking me two weeks to finalize and get my cars. If I had to do it all over again I would not do business deals with this dealership, period.
I can’t say enough good things about Peter Boulware Toyota of Columbia! Alex Tinneny was Absolutely Awesome from the minute I got out of my car and all the way thru the entire process! Tal Bookert made signing everything completely painless and both explained every step! I can, have and will recommend Alex and the dealership to everyone!
Reese was really helpful and friendly with me when I was at the dealership. He made it a very smooth process.
Dimitri was very helpful and great to work with. He made the trade in process very smooth.
Dustin inge was awesome to work with he made the experience stress free. Michael in finance was great as well as m miller who programmed my phone to the car. This is my 4th purchase from this Toyota dealer and this was the best experience yet!!!
Had an overall great experience, Alex was very conscientious and did a great job. I got back basically 1/2 of what I had paid for my 2020 Corolla; I bought a 2025 Camry, only had a few days but very pleased so far. It did payoff that I got a quote from Carvana to buy my car; I got about 2500 above what they were offering me with the Carvana quote.
Just remember if you get the 500 coupon online that's it's only good if you finance with them. I was fortunate enough to be able to payoff the car with what I ... Read More DealerRater - Aug 25, 2025
Beautiful dealership, everyone seemed very friendly and willing to compromise and negotiate. If you purchase a used vehicle from this place and it needs detailing I would recommend haggling the price down so you can get one you trust. They can’t detail a vehicle at all. They did a quick clean then dropped it off the next day for a full detail and it was still disgusting. Other than that, they deserve your business.
They are willing to not let go of a costumer work all the way for a deal !
This is my third vehicle I have bought from the salesman Reese the young man really knows the vehicles and does not fumble through my questions. He seems to enjoy the job and has always been very helpful.
Dustin Inge is a great salesman. The manage and finance person was exceptional. I love the car.
We had a very pleasurable experience. Reese was not pushy and was very interested in us being happy with our choice. We are very happy with our new car.
Had a positive experience purchasing my 2024 Rav 4 this past tuesday. Dimitri was patient and helpful throughout the entire process as was the rest off the staff. Would recommend
Great experience leading my new RAV4. Would highly recommend! Sales person Kim S was awesome!
Best car buying experience I have had in my 77 years! Romeo Santos went above and beyond to find what I wanted in my new car. I would highly recommend you ask for him when you are looking for that new car, and I would wait for him if he is tied up! And that gentleman that showed me all the new gadgets on my new car was very informative in explaining how everything worked. Would come back again and again.
Nonnie was amazing at helping me through the process of purchasing my first new vehicle. I highly recommend asking for her when you visit!
As much as I hate the car buying process, I appreciate how Isaiah worked hard to make me comfortable. He may be relatively new to Peter Boulware Toyota, but he made customer service a priority which is the most important quality I want in a sales person. And the sales manager Justine worked hard to get me a price I could live with. Thanks to both of them!
Isaiha did a great job making us feel comfortable with the buying experience. He was professional and friendly. The rest of the staff also did a great job, we are pleased with the buying experience.
Professional, straight forward to work with. I informed Dimitri on what I was looking for and he set me up. 2nd vehicle he’s sold me from here, 3rd I’ve bought from Peter Boulware.
I just came to Columbia and needed a new car. Romeo Santos was my sales person. He took time and showed me multiple vehicles. He was very curious and good listener. Finally I decided to purchase a new car. When I was away from SC Romeo was keep in loop about car delivery. This was very critical for me because I came to Columbia by rental car and needed a new car to move around town. The dealership kept their promise and I got my new car on the day a needed. Mr. Santos was so nice to offer to ... Read More DealerRater - Jul 31, 2025
Sales person was great. Took his time to listen to my needs and got me in the right truck.
Our buying experience was what I had expected. A lot of haggling back and forth on price and discounts. We went in to buy a new Toyota SR5 with no trade in. Just wish dealerships would cut to the best deal possible to start with.
They don’t deserve even 1 star, worst buying experience ever! They even sent my personal info to the wrong person email! Such incompetence , wish I could turn in this new truck and get my old one back!! They have a 3 star rating and it shows
My over all experience with there staff was in my opinion friendly, willing to get to my numbers not theirs. I purchased a 2025 Tacoma and the sticker price was the a same as what we negotiated on. The over all experience was satisfying.
Beware of Peter Boulware Toyota—Unethical Sales Practices & Unsafe Service Department!
I have been a loyal customer of Peter Boulware Toyota (West Columbia-Sunset Blvd) for over seven years, but after my most recent experiences, I will never do business with this dealership again. If you’re considering purchasing a used vehicle or getting your car serviced here, I strongly urge you to think twice.
I purchased a 2015 Chevy Tahoe for $19,255 from this dealership in October of 2024. Within 48 hours, I experienced issues and immediately contacted them to notify them of a check engine light. After just 28 days, I was told ... Read More DealerRater - Apr 3, 2025
BEWARE! Sticker price is NOT sticker price. Went with cash, surprised that they added $8,000 to the “sticker price”. Nope! The manager “knocked off” around $4,000 but told us the extra $3,000 (+, -) was non-negotiable. It was their “Warranty package”. We HAD to purchase it. Ridiculous. The car they tried to sell us had obvious evidence of a wreck. CarFax was clean, which is why we drove 2+ hours to look at this car. Shocked is an understatement when we saw the actual car. How this passed their service department is astounding to us. Dishonest to say the least. We left, went to Henson ... Read More DealerRater - Dec 30, 2024
Completely dishonest about the final price of the car (previously agreed upon). Dishonest about the “boulware benefits” which added $3500 to the cost. Despite saying “no” to warranty options the finance manager added that on to the cost. The finance manager is a slick crook. Former military. Not sure how he sleeps at night. Avoid this stealership.
I only gave a one star .This dealership don't deserve even that Got West Columbia Folks that live walking distance from this dealership go to another Toyota Dealership to do business.And that should tell all of us something about this place He needs to sell out or change up management. THIS IS THE VERY WORST DEALERSHIP IN SOUTH CAROLINA. I Experienced the very most unpredictable situation I have ever dealt with in my 65 years on this earth .And 28 years as a God Loving West Columbia Resident.
ARJUN was vert pleasant, professional, and honest. He did what he said he would do and wasn't pushy at all. First time getting a Toyota, and was all around a great experience. Love my Rav 4. Great job...
service department: I booked a 9:30a appointment to have a programming recall completed of my Toyota Venza. upon arrival, they asked if I would be waiting. I said yes (and of course they already knew this because I said so when I booked the appointment). She then told me that it would take at least 3 hours because they had 2 techs at training in Florida. This is unprofessional since with 2 techs out of town they certainly knew this when they took my appointment. I asked for the manager and I complained about the poor service. he told me he was providing ... Read More DealerRater - May 22, 2024
DO NOT BUY A USED CAR FROM HERE! In March
2024 | THOUGHT I was buying a reliable used car. (2015 Toyota Camry XLE) They got me cause in April my ABS/ Collision lights start going off, meaning possibly buying a ABS module that we all know cost thousands of dollars. My car has been in and out of their shop since then and yep you guessed after just purchasing this car I had to purchase a new ABS module which cost me a little over 2100 dollars. Then after that was put on a day after the repair the ABS/ Collision light CAME ... Read More DealerRater - May 10, 2024
It was great. The dealership was good about meeting my requirements. Salesman Keaton was fantastic. Handle our deal with ease. Thank you again Keaton.
Not a shred of honesty here. Not honest with price, not honest with cost of dealer add on's, not honest with the cost of extended warranties, nothing is honest. High pressure and rudeness are the norm here. If you have your own financing they will twist you like a pretzel until you go with one of their banks. If you do make the mistake of purchasing from here just know in advance you will pay $5K more here because of Boulware Benefits and Car Technology fee. Boulware benefits are a series of items that have no true value. The ... Read More DealerRater - Apr 1, 2024
I want to thank both Charles in the service department and General Manager Lee Pryor for all of their help with taking care of both my wife and my son’s cars. They helped diagnose the issue with my wife’s Avalon and my son’s Honda Accord. Charles was professional and extremely honest in telling us what was wrong and the cost for the repairs. Charles went up and beyond our expectations for quality service. I am always leery of dealerships but I will bring all 4 of my cars here to get worked on in the future. Can’t ... Read More DealerRater - Dec 22, 2023
Bitter Lesson
Extreme Hard Sell- Beware
The salesperson was nice, polite -
However, when moved to the sign the paperwork, the financial person was extremely high pressure, rude, would not take no for an answer. Actually argued to try to get me to buy a warranty for the new car. I have never seen anything like it.
I wasted 3 hours in the office.
Finally, I signed the paper work for an extra warranty, so I could get out of there - and flat cancel the warranty later in the month. That’s how unpleasant it was. I am getting older ... Read More DealerRater - Dec 20, 2023
When we purchased out van from them, it started out very well. It started going south when they gave us the actual offer. Went from $22k to over $30k as they kept pushing for us to purchase a lot of nu-needed extras. If you calculate the cost to risk these extras are a complete rip off. When we settled on a the actual cost they took the new floor mats out during the "detail" process and claimed they were never there. Instead of arguing I just spent $150 for new ones from a different vendor. I will never purchase ... Read More DealerRater - Nov 12, 2023
Went for an oil change today got there at 7:35 they finished at 9:30 ridiculous. My passenger seat was laid down I wonder if they decided to enjoy the comfort. I had enough with this place.
Bought our 3rd toyota. Robert Drakeford sold us the last two! He is excellent! Jose, and Keagan were very nice and instrumental in the process. Bowtie came by a number of times to check on us and helped set up our phones etc. kudos to the staff that keeps that building sparkling clean!
We had an amazing experience buying our Camry today. Everyone was kind and patient and so very helpful. I would recommend to anyone!
The worst company to work with! They sold me a car that was over priced for the milage. I was there for 6 hours and still had to come back to get the car. Then the car had issues they had to fix. They sold me a warranty that did not cover the issues. I asked them to cancel the warranty and the Gap insurance and of this point in time they still have not done the job. If they treat ALL their customers like this then they are not worth the time of day!!!
Did not perform the Toyota required prop shaft lube and retorque as listed in the owner’s manual even after I pointed it out to the service advisor, Ronald Kirkland. He Stamped the 24 month / 20k mile column. He elected to skip the 15k/18 month in my owner’s record book and only changed the oil and rotated the tires. Vehicle is 2 years old with 11,300 miles.
I received an instant offer for my car from this dealer over Cars.com. I contacted the dealer to ensure the offer was still standing even after driving the vehicle to the dealer which was 75 miles away. They dealer representative indicated that the offer was not going to be affected after driving such a long distance but he wanted to make sure the offer was right so I provided my vehicle information once again (as I did over Cars.com). The new offer dropped 2K. I understand that the dealer gives the final offer after the vehicle has been inspected, ... Read More DealerRater - Aug 7, 2023
I went in with no expectation of actually buying a car that day, because I usually am not satisfied with the initial offer I get. Frank was outstanding in working with me, and for the first time in my life, I actually left in a new car on the day I looked at it. He was friendly and answered all of my questions! The finance guy wasn’t as high on my list, but working with Frank made the overall experience outstanding.
Tevin did an excellent job in getting me into my new 4Runner . Made the process a pleasant one and I really appreciated it. Great job and I would not hesitate to call him for any follow ups .
I had to come into the dealership because my tire was flat. I didn’t have an appointment. When I got here I was greeted but when they learned I didn’t have an appointment it went downhill from there. I was told that they were extremely busy, which they were, and they made me feel that I was an inconvenience for the service department. I had the spare already on the car and just needed to see what was wrong with the tire. They put air in the tire and I guess they thought I was going to drive ... Read More DealerRater - Jul 28, 2023
Toyota makes a good product and it is for that reason we tried to work with Peter Boulware to secure a Sienna for our growing family. Unfortunately either because of the current car market, or because of the high demand for the Toyota product, Peter Boulware's customer service personnel put in less than the bare minimum expected for literally any service based business. We put $1,000 down on a Sienna in November 2022. We knew the wait might be long. As of July 2023 we still do not have a Sienna. The reception staff is friendly enough (Ms. Dierdre), but she is ... Read More DealerRater - Jul 25, 2023
I dread purchasing a new car for the sole reason of going through the "sales" process. Thank you Keith Harrison for being the type of sales representative that all dealerships should hire!!! Mr Harrison contacted me prior to coming into the dealership and through email, text and one phone call he had all the information about me and what I was looking for. When I told him I would stop by the dealership to have my existing Toyota appraised for trade-in and to go over final details of what I wanted I told him I had two hours ... Read More DealerRater - Jun 7, 2023
Duane Tyler made a nervous first time buyer at ease. He was very nice and helpfull.
My salesperson was Tevin. I can’t say enough about how professional and helpful he was. I thought I was going to be purchasing a used vehicle but he suggested a new car and guided me through the process. I am very happy with the deal I received. I am a single female and was told that I should have a male with me when car shopping or I would be taken advantage of. Not necessary with Tevin. I would send anyone to him. He was just wonderful and honest, if you are looking for a salesperson who will look ... Read More DealerRater - May 27, 2023
Inquired about the out the door price on a Focus ST they had listed for $15,438. The invoice they sent over had a “3 year smart car technology package” for $999 and “Peter Boulware Benefits” package $3,495. Both of which were mandatory and not disclosed anywhere on the website. So if you’d like pay nearly $4500 over the asking price for GPS tracking and an overpriced protection package, this is your dealer. For everyone else, don’t waste your time.
Things changed from the business office to the finance office (numbers) and things were added in the finance office without discussion of price or confirmation. When asked about it after realizing what happened he said oh I’d thought you’d want it because ….. I got ripped off big time and it took way longer than any other car purchase I’ve made
Salesman very personal, showed features of car and took time to discuss issues we had. I would recommend him to anyone and would buy a car from him next time.
Horrible customer service waited for days before anyone called me with an status of my application
Dishonest and untrustworthy service department. Don’t perform the services that they claim too and when caught, their service manager, Tim Gortz, holds zero accountability for this and refuses to speak directly to customers.
Gratitude and praises for exceptional customer service exceptional, gifted, accommodating, hard-working, detail-oriented individuals 5 plus!!!!!
Robert Drakeford, sales person knew my needs and met them! Best salesman ever! A GREAT MAN! Everyone loves Robert! Us too! Thank you! I traded up at a service appt Who knew?
Jordan Meagher, sales manager who worked hard and made things possible. skilled, knowledgeable, and great hard working customer service. WOW Thank you, Jordan.
Marcus Prevatte, sales manager, on the spot there to help when I needed a question answered. Pitched in without hesitation what an asset to this team. Thank you.
Talmadge Bookert, Finance. ... Read More DealerRater - Mar 23, 2023
I have had nothing but bad experiences so far with this place. I am DONE!
Bubba was our salesperson and he was the best!! Very personable and fun to work with. He did his homework on the truck we were interested in buying even though it wasn’t a Toyota. He was honest and upfront. We will definitely see him for our next vehicle purchase.
I had Roman Kelly and he was great! I didn’t have anyone walk up to me just yet and he was the first one to approach me and he did a fantastic job helping find the right Toyota Camry and I am one happy girl with my new 18 Camry. And I loved the finance advisor named Talmadge Bookert he was a toot and will have you smiling every second of the time! Great people and great attitudes!
Mr Barnard was absolutely amazing to work with! Very upfront and professional! Really enjoyed working with him. Thanks Guys I AM ENJOYING MY EDGE!!!
Tried to charge 3300$ worth of add one, including Boulware benefits, which is realistically worth 200$, and smart car technology, which did not even apply to my truck. They also tried to charge a 1000$ doc fee. Avoid this dealer
Keith Harrison is an EXCELLENT salesman and made this the easiest and most comfortable car purchase I have ever made. I was really dreading looking for a vehicle because I had a horrible car purchasing experience last year, Keith made this a pleasant experience for me and my granddaughter. He was both friendly and professional and patient with answering all my questions. Will recommend this dealership to others and will return for future purchases.
My salesperson was Tevin- he was very professional and helpful! He really helped me to make a good decision about the car to buy and helped me figure out the Smart Key- something I was totally unfamiliar with!
My Salesperson was Ms. Ammy Gomez she was very instrumental in answering questions concerning the purchase of My 2017 Prius 4 additionally, I would like to also extend gratitude to Mr. Mike Ohrin the Finance Manager for being patient due to me being electronically challenged and assisting me with my financing. Therefore, for those individuals considering this dealership It is in my humble opinion you will be presented the same experience.
Fraudulent Dealership!!! Avoid Peter Boulware Toyota at all cost. Take your hard earned cash somewhere reputable. I dropped off my 1998 4Runner for diagnosis after my spark plug blew out on I-20 East about 20 miles to the dealership. It was a Saturday so I called them ahead of time to let them know that I will drop it off after hours. On Monday morning, I received a call from a Service Advisor by name Ron Kirkland telling me that they diagnosed the spark plug blew out as spark plug blow out. Fare enough. He then went on to tell me that ... Read More DealerRater - Dec 17, 2022
Purchased my Toyota new when dealership was Fred Anderson since then this dealership has not lived up to the Toyota brand on the service agreement when I purchased my Toyota Camry in 2019.The service department lacks courtesy and professional care of my Camry,this starts with the service manager who takes no responsibility to even call you back when he says he will,very unprofessional.Contacted Toyota Services customer service twice to lodge a dealership complaint and was told they would contact Peter Boulware dealership and ask them to contact me back,I have still yet to hear from them. ... Read More DealerRater - Dec 14, 2022
How do they have 4 and a half stars on goggle review. Came here three weeks ago with my Tacoma for 25000 mile services with an appointment, I saw my vehicle parked on the waiting lot while walking around. Two and a half hours later with no contact from the service advisor I walk out and my vehicle is still in the same spot. 20 minutes later the advisor tells me my vehicle is ready. I wasn’t positively sure if it was moved or not and it was only a tire rotation I just took my vehicle
.
Today, my wife was do ... Read More DealerRater - Sep 21, 2022
Apparently bought toyoguard and family plan with tire rotations and oil changes when bought my truck , every time I go for service they tell me something different I'm not covered and change their story, next time I go they say I am covered , can't deal with this deceit and total lack of honor. All I can say is it is going to come back around and bite them in the xxx someday.
I purchased the family service plan with my Sienna when I bought it from Fred Anderson in 2018. I’ve been taking my vehicle there for oil changes which I was told were covered in my $995 service care plan for the life of the vehicle. I have never had problems with this. Peter Boulware has been honoring that contract and I would only pay for my tire rotation. I go in for my routine service today and am informed that if I have not accepted all routine maintenance recommended by the service department which was an astronomical amount then my oil ... Read More DealerRater - Sep 16, 2022
I was disappointed after dealing with Robell for over a week and he actually raised his price. I guess he didn't realize that my phone had a calculator app. I bought two vehicles when they used to be Fred Anderson Toyota I'm sure Mr. Boulware would be disappointed in his salesman.
Worst experience of my life. Waited 2 months for car to arrive. Had 5 different price changes in one day, walked in with check to pick up vehicle. Put on ice twice waiting for 2 hours with zero checkin. Salesman disappeared (literally hid) finance guy spoke to me in a dominant demeaning manner when questioned to keep me in my place. GSM acted concerned but never even asked what happened when I cancelled the deal. Literally treated like crap to the point almost in tears. No questions, no concerned. No callbacks. Car was sold for higher amount right after.
If you are female ... Read More DealerRater - Sep 3, 2022
I have called this dealership General Manager several times and get no answer, also sent a email to the service manager and have not heard from them. My not course of action will file a complaint with the SC consumer protection for breach of contract.
Went in to purchase a new highlander and I’ve been buying cars for forty- five years (5) at this dealership alone. They were so arrogant! Added on over 10k over msrp just s greedy team! The general manager did take off 4k when I said “you really think I’d pay that?” Anyway I went to Jim Hudson and got it for another 4k lower than your best price! It pays to shop around, they took things of the dealer markup Boulware wouldn’t that was the difference! You have to negotiate if you want to sell a car people! ... Read More DealerRater - Aug 24, 2022
If I could give no stars... Incompetent. Deceitful. Rude.
Disappointed in the whole process. The sales person was helpful at first and then became disengaged and stopped answering my questions as if I had exceeding my daily quota.
The general sales manager was less than accommodating, I was clearly a waste of his time, and his attitude toward me was sub par.
Finance was even more difficult as the prices kept changing and the information I was given on warranty and oil changes for a new vehicle was misleading. I did not realize the severe difference in price until I ... Read More DealerRater - Aug 23, 2022
There service department has been bad recently. I have taken in for service and they have charged me for service that should have been covered under my extended maintenance warranty. The service contract company in Florida states that I have four more service available. Also on the last service they stated that they rotated the tires, which they did not, because I had taken a valve stem cap off the right front wheel and the tire was in the same place.
We put money down and had a sales agreement for a new vehicle due to arrive in 38 days. One of our two cars was being evaluated at Ford, and three days after agreeing with Boulware Toyota, Ford told us we needed transmission replacement costing 6K. We went to Harby and Carson at Peter Boulware Toyota and they understood our immediate need for a car. They quickly reimbursed us and canceled our agreement. This place is friendly, professional and fair. These two men are knowledgeable and high class specialists. Don Robinson
Found a Corolla on the website on 7/1. Worked out the details with a very nice salesperson. Went in on the morning of 7/2 ready to buy. Only to find out that the car on the website had been sold and gone for over 2.5 weeks. Yet it is still on the website. The young salesperson was sent to deliver the news. The sales manager couldn’t be bothered to come apologize. I blame the dealership for not having their website updated and for a total lack of customer service. Anything nice I have to say about this experience is totally based on ... Read More DealerRater - Jul 2, 2022
Watch out for the Bait and Switch, between salesman and finance office, on the warranty extension. Salesman will say the warranty extension is part of Toyota purchase price, but the finance office states it is an added option you must purchase. The salesman with the work up paperwork agreed too, should accompany the client to the finance office. This would possibility eliminate the practice of miss communication and addition sale tactics. Obvious.y, the finance office gets paid through additional sales. Other than this issue, everything else is exceptional.
This dealer agreed to buy my truck and then gave me a check that bounced. They say they don’t know why. My bank says NSF. They still have my truck and my money. Calling the sheriffs department.
I have had my Corolla serviced at Peter Boulware since I bought it. Every time I have brought my car in I have had exceptional service! Today was no exception. The gentleman that helped me was friendly, kind and went out of his way to help me. I love this place. I will continue to bring my car in for service needs and I will be bringing any future cars here as well! Thank you!
Pathetic experience. Went there with a check, and everyone wanted to play the waiting game. Wait here, hold on they kept saying. I don't know many businesses you can go with a $55,000 dollar check and there is no one available to talk to you or make a deal. Also, wanted to play games with giving a value for my car. Wanted me to return on a different day to hook my car to a scanner to give me a price. NEVER have I experienced this with purchasing a car, and I've purchased multiple high end cars. All of ... Read More DealerRater - Jun 22, 2022
I was taken care of in a professional manner and I felt that they were fair based on my research on the pricing. Fair market price based on similar vehicle’s same year, and mileage.
My sales person was nice however he did not return 4 calls after the purchase on a follow up item.
I had awesome new car purchase experience at this dealership back in December. I visited unexpectedly for specific reason to this dealership service department last week. Service manager Michael Creagh took excellent care of the problem that i had.
Hats off Michael Creagh and Peter Boulware Toyota of Columbia!
Their appointment system is great. But i would request to work on the service wait time a little bit more. (though i am giving 5 star)
We the car users go to the dealership for a reason. I have heard so many bad reviews about car dealership service. People like Michael Creagh ... Read More DealerRater - Apr 14, 2022
I am delighted to write about the excellent experience I had at Peter Boulware Toyota of Columbia. I would like to start with Mr. Nicholas Stack. This guy can go to a Car selling 101 Course book as an example. The patience, communication and salesmanship he showed is beyond my expectation. The next, I would like to talk about Mr. Trey Guess and THE Boss man Mr. Lee Pryor. I would like to give both of them five star for their truthfulness to the deal that we made before and honoring it. Lastly, thanks to Finance guy Mr. Carlos Veldhoven for ... Read More DealerRater - Jan 8, 2022
I purchased my car new and have to toyotaguard wirh it and the plastic stuff tbey place on the hood is peeling. I have had many conversations regarding it and promises to have it repaired and no one follows up. I have no desire to buy toyota or from this flagging footballer. My car only has 18000 miles and is garaged and all they wanted to do was buy it and when i said no they ghost my calls. MAN up Peter....I will apologise for calling you a shotty footballer if you fix my car....oh yeah i gave good ... Read More DealerRater - Nov 30, 2021
This place is a joke , bought a used car from salesmsn Carlos , he done everything to sell the car but once the sale was finial and i called back with some questions he was no help made promises after promises to call me back with answers and never did , same issues with there sales manager Michelle Loyd , called her several times with issue i was having she returned my call 1 time and was told she would call me back in a few hours when she had some answers to my problem , well never got a reply back from her , then ... Read More DealerRater - Sep 15, 2021
We worked with Philip Sasser and wound up buying a 2021 Sienna. Mr. Sasser was excellent. He made himself accessible at all times. He knew his products and helped us come to a decision that has turned out to be excellent for us. We just returned from our first trip in the new vehicle. The Sienna performed well in every driving situation. And it is a very comfortable ride.
Will never use this dealership again . Christian ran our credit, took a deposit to locate the car. No car, no returned calls.Customer BEWARE! Had to drive 25 miles back to dealership to find out we had been misled
Total lack of communication by salesman Phil Sasser. He took my card information to put a deposit down, ran my credit, and hasn't called me back since. No money was ever taken out of my account, but now they have all of my information and I have an unnecessary hard pull on my credit history. I left a message asking for a call back and haven't heard anything in six days now, so I'm assuming they sold the truck out from under me. I am totally dissatisfied with the experience I've had with this dealership.
Great experience with Philip Sasser on our used car. Very easy transaction and super pleasant to work with! Thanks again Fred Anderson ☆☆☆☆☆ TO Phil Sasser
Once again I was greeted promptly and service was complete in a very timely manner. They have the best service department I have ever been to. I highly recommend!
Took car in for service at 10. Left dealership sometime later and service still on. Called back 3 seperate times and they told me i could reset it myself or bring it back in again 35 miles down the road. Left message twice for service rep. No return call. Poor poor service today
I always get my Toyota Camry serviced at Fred Anderson Toyota of Columbia and consistently have a great experience. Today I was super nervous taking my car in because it was making a funny noise (bolt in tire). I left with the problem solved and my car felt great driving home! Thanks for the great service, Ron!
The used car sales manager (Tim) is a lier! His name is not on here, but he has no stars beside his name. Customer service 0