Watch out for the Bait and Switch, between salesman and finance office, on the warranty extension. Salesman will say the warranty extension is part of Toyota purchase price, but the finance office states it is an added option you must purchase. The salesman with the work up paperwork agreed too, should accompany the client to the finance office. This would possibility eliminate the practice of miss communication and addition sale tactics. Obvious.y, the finance office gets paid through additional sales. Other than this issue, everything else is exceptional.
I have had my Corolla serviced at Peter Boulware since I bought it. Every time I have brought my car in I have had exceptional service! Today was no exception. The gentleman that helped me was friendly, kind and went out of his way to help me. I love this place. I will continue to bring my car in for service needs and I will be bringing any future cars here as well! Thank you!
We got a new Corolla Hybrid about a month ago. We really enjoyed working with our dealer Robert Drakeford, who was kind and transparent, even nice enough to gift us a sweet hat after we completed our purchase. Couldn't have been happier with him. Trey, who we negotiated final price with was very friendly and also transparent. Everyone we interacted with at the dealership was friendly and polite. There are two reasons why I am not giving a 5 star. The first is the "protection package" and "smart car" technology add-ons they include standard on all ...
I had a 7:30 AM appointment to get a tire rotation for my 2018 Camry. It only cost $28 and I was on my way in 30 min. Charles Hamilton was very helpful and provided great customer service. He said he's usually a little more chipper but had a newborn at home so wasn't getting much sleep. I thought he was great! I've always been very pleased w/my service from Peter Boulware Toyota and highly recommend them to other Toyota owners.
Thank you for making your way to Peter Boulware Toyota of Columbia, your certified Toyota dealer serving drivers throughout West Columbia and the surrounding areas. At our dealership, you’ll find a solid selection of new Toyota for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Toyota technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Peter Boulware Toyota of Columbia in West Columbia today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at 803-796-6650.